There could be several reasons why your VPN is not working. Here are some common issues and troubleshooting steps you can try:
1. Internet connectivity: Ensure that you have a stable internet connection. If your internet is not working properly, the VPN may not be able to establish a connection.
2. VPN server issues: Check if the VPN server you are trying to connect to is experiencing any downtime or technical issues. You can try connecting to a different server or contact your VPN provider for assistance.
3. Firewall or antivirus interference: Sometimes, firewalls or antivirus software can block VPN connections. Temporarily disable any firewall or antivirus software and try connecting again.
4. Incorrect VPN settings: Double-check your VPN settings to ensure they are correctly configured. Make sure you have entered the correct server address, username, and password.
5. VPN protocol compatibility: Some VPN protocols may not be supported by certain devices or networks. Try switching to a different VPN protocol (e.g., from OpenVPN to IKEv2) and see if it resolves the issue.
6. VPN client software: If you are using a VPN client software, make sure it is up to date. Outdated software may have compatibility issues with your operating system.
7. VPN subscription status: Verify that your VPN subscription is active and not expired. If your subscription has expired, you may need to renew it to continue using the VPN service.
If none of these steps resolve the issue, it is recommended to contact your VPN provider’s customer support for further assistance.